Privacy Policy

Effective Date: March 8, 2026  |  Last Updated: March 8, 2026

1. Overview

("AlacrityFlo," "we," "us," or "our") is a technology consulting and AI innovations brand operated by Elite Solutions Consulting. We are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy ("Policy") describes how we collect, use, maintain, protect, and disclose information about you when you visit our website at AlacrityFlo.com (the "Site"), engage with our consulting services, or otherwise interact with us (collectively, the "Platform").

Please read this Policy carefully before using our Platform. By accessing or using the Platform, you acknowledge and agree to this Policy. If you do not agree with our practices, please do not use the Platform. We may update this Policy from time to time at our discretion. Your continued use of the Platform following any updates constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically.

This Policy is incorporated into and subject to our Terms of Service, available on the Platform.

2. Information We Collect and How We Collect It

We may collect two categories of information from you: Personal Information and Non-Personal Information (collectively, "Information").

"Personal Information" is information by which you may be personally identified, such as your name, email address, business name, mailing address, and phone number, as further described in this Section.

"Non-Personal Information" is data about you that does not identify you specifically, such as browser type, device type, and aggregate usage data.

A. Information You Provide Directly

We collect Personal Information that you provide to us directly through the Platform or in connection with our services, including:

Name and job title

Business or employer name

Mailing address

Email address

Phone number

Information submitted through contact forms, inquiry requests, or service engagements

Correspondence and communications you send to us

Records related to service contracts and transactions

B. Information Automatically Collected

When you visit our Site, we may automatically collect certain Non-Personal Information, including:

Your Internet Protocol (IP) address and domain name

Browser type and operating system

Date, time, and duration of your visit

Pages and content viewed on the Site

Referring website or URL

General geographic location (derived from IP address)

Cookies and similar tracking technologies (see below)

C. Cookies and Tracking Technologies

We may use cookies — small text files stored on your device — to optimize Site performance and user experience. Cookies allow us to recognize your browser and personalize your experience. You may disable or remove cookies through your browser settings; however, doing so may limit certain Site functionality. We may also use Google Analytics to analyze Site usage. To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout.

3. How We Use Your Information

We use the Information we collect solely for legitimate business purposes, including:

To deliver the consulting and technology services you have requested or contracted with us to perform

To communicate with you regarding your inquiries, proposals, projects, and service engagements

To send administrative communications, invoices, and account-related notices

To provide customer support and resolve service or technical issues

To fulfill contractual obligations and enforce our rights under any agreement with you

To send marketing and promotional communications about our services (with the ability to opt out at any time)

To comply with applicable laws, regulations, and legal obligations

To improve and develop our Platform, services, and offerings

For any other purpose with your explicit consent

We will retain your Personal Information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, tax, accounting, or reporting requirements. We will retain records related to completed service engagements for the period required by applicable law or as necessary to protect our legal interests. In some circumstances, we may anonymize your Personal Information for research or statistical purposes, in which case we may use such anonymized data without further notice.

4. How We Protect Your Information

We implement commercially reasonable technical and administrative security measures to protect your Information from unauthorized access, use, alteration, disclosure, or accidental loss. While we take reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your Information and are not responsible for circumvention of any privacy settings or security measures on the Platform. In the event of a data security incident that requires notification under applicable law, we will notify affected individuals in accordance with those requirements.

5. How We Share Your Information

AlacrityFlo does not sell your Personal Information. We may share your Information only in the following limited circumstances:

A. Service Delivery Partners

We may share your Information with third parties engaged to assist us in delivering services you have contracted with us to perform. Such parties include:

Cloud infrastructure and hosting providers used to support project delivery

Subcontractors or independent consultants engaged specifically on your project

Software and SaaS platforms used for project management, communication, or collaboration (e.g., CRM tools)

Payment processors used to facilitate billing and invoicing

These third parties are authorized to use your Information only to the extent necessary to perform the services we have engaged them for and are bound by contractual confidentiality and data protection obligations.

B. Corporate Transactions

In connection with a merger, acquisition, reorganization, dissolution, or transfer of all or a portion of our business assets, your Information may be transferred to a successor entity. We will notify you of any such change in control that affects how your Personal Information is used.

C. Legal Requirements

We may disclose your Information if required to do so by law, regulation, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of AlacrityFlo, our clients, or others, or to enforce our Terms of Service.

6. No Sale of Personal Information

AlacrityFlo does not sell, rent, trade, or otherwise transfer your Personal Information to third parties for their own marketing or commercial purposes. Any sharing of your Information is limited strictly to what is necessary for the delivery of services you have requested.

7. Updating and Correcting Your Information

We encourage you to keep your Information accurate and current. If you wish to access, update, or correct your Personal Information on file with us, please contact us at [email protected]. We will use commercially reasonable efforts to honor your request. Note that certain records — such as historical transaction records, service logs, or legally required records — may not be deletable in full. We will inform you of any such limitations at the time of your request.

8. Children's Privacy

AlacrityFlo's services are designed for and directed to business professionals and organizations. We do not knowingly collect Personal Information from individuals under the age of 18. If we discover that we have inadvertently collected information from a minor, we will promptly delete it. If you believe we have collected information from a minor, please contact us immediately at [email protected].

9. Third-Party Links and Services

Our Site may contain links to third-party websites or services. This Policy does not apply to those third-party sites, and we are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Do Not Track

Some browsers include a "Do Not Track" ("DNT") feature that signals to websites that you prefer not to be tracked. At this time, our Site does not respond to DNT signals. We will update this Policy if our practices change with respect to DNT.

11. EEA and UK Residents — Additional Rights

If you are located in the European Economic Area ("EEA") or the United Kingdom ("UK"), you have additional rights under the General Data Protection Regulation ("GDPR") and applicable UK data protection law.

Data Controller

Elite Solutions Consulting (operating as AlacrityFlo) is the Data Controller of your Personal Information. Our contact details are provided in Section 14 of this Policy.

Legal Bases for Processing

We process your Personal Information on one or more of the following legal bases:

Contract performance: to enter into or perform a contract with you or the entity you represent, to provide requested services, or to respond to service inquiries

Legitimate interests: to operate, improve, and grow our business in ways consistent with your reasonable expectations

Legal obligation: to comply with applicable law and legal processes

Consent: where you have given us explicit consent to process your data for a specific purpose

Your Rights

Subject to applicable law, you may have the right to:

Request access to and copies of your Personal Information

Request correction of inaccurate or incomplete Personal Information

Request deletion of your Personal Information (right to erasure)

Request restriction of processing in certain circumstances

Object to processing based on legitimate interests

Request portability of data you have provided to us (where processing is based on consent or contract and carried out by automated means)

Withdraw consent at any time (without affecting the lawfulness of prior processing)

Lodge a complaint with your local data protection supervisory authority

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

12. California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act of 2018 ("CCPA") as amended by the California Privacy Rights Act ("CPRA") provides you with specific rights regarding your Personal Information.

Categories of Personal Information Collected

We may collect the following categories of Personal Information:

Identifiers: name, email address, mailing address, phone number, IP address, account identifiers

Commercial information: services purchased, considered, or contracted

Internet or network activity: interactions with our Site and content

Geolocation data: general location derived from IP address

Inferences: profiles derived from the above to understand service preferences

Your California Rights

Subject to certain exceptions, California residents have the right to:

Know the categories of Personal Information collected, the sources, and the purposes for collection and use

Know the categories of third parties with whom we have shared Personal Information

Access the specific pieces of Personal Information we have collected

Request deletion of your Personal Information

Request correction of inaccurate Personal Information

Opt out of the sale or sharing of Personal Information (note: we do not sell your Personal Information)

Restrict the processing of sensitive Personal Information

Not be discriminated against for exercising any CCPA/CPRA rights

Submitting a Request

To submit a verifiable consumer request to exercise any of the above rights, contact us at [email protected]. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request. We will endeavor to respond within 45 days of receipt. If additional time is required, we will notify you of the reason and the extension period. You may submit a request no more than twice in any 12-month period.

Shine the Light

California residents may also request, once per calendar year, information about disclosures of Personal Information to third parties for their direct marketing purposes, if any, under California's "Shine the Light" law (Civil Code Section 1798.83). To make such a request, contact us at [email protected].

13. Your Communication Choices

We may send you marketing communications about our services and offerings. You may opt out of receiving promotional or marketing emails at any time by clicking the "unsubscribe" link in any such communication or by emailing us at [email protected]. Please note that even if you opt out of marketing communications, we may continue to send you non-promotional communications such as service-related notices, project updates, invoices, and responses to your direct inquiries.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

AlacrityFlo — Privacy Compliance Team

A Service Brand of Elite Solutions Consulting

Email: [email protected]

Effective Date: March 8, 2026

Last Updated: March 8, 2026

Company: Elite Solutions Consulting | AlacrityFlo

Governing Law: This Policy is governed by the laws of the United States. Additional rights apply to residents of California, the EEA, and the UK as described herein.